STARTING POINT
Pick up from your hotel at the coordinated time (if the hotel is near the main square of Cusco), otherwise we will coordinate a meeting point.
GUIDE’S LANGUAGE
ITINERARY
Day 01: Welcome and transfer from Cusco airport to the hotel.
- Free afternoon (Optional City tour if your arrival in Cusco is before 13.00 hras), ask the operator has additional cost.
Day 02: Travel from Cusco to Aguas Calientes or Machu Picchu town.
- According to the coordinated time the transfer will pick you up from your hotel to transfer you to the train station and board the Inca Rail train, which will take us to Machu Picchu Pueblo also known as Aguas Calientes, arriving at the station of that place a representative of the agency Machu Picchu Tour Services will pick you up and after fulfilling the established protocols, we will go to the bus station to climb about 40 minutes to the Sacred Inca City of Machu Picchu, which awaits with its imposing beauty, peace and breathtaking scenery that surrounds it.
- During the visit, our guide will explain everything about Machu Picchu, revealing the secrets surrounding this architectural wonder, one of the most magical and mysterious places in the world. The tour with the guide will last about two and a half hours and then you will have enough time for photos, then we will leave Machu Picchu, to go to the village to wait for our return train that would be in the afternoon or evening, it will depend on the return train.
- The train will leave Aguas Calientes to Ollantaytambo train station, where the transfer will be waiting for you and will take you to your hotel in Cusco.
- End of the excursion.
Day 03: Trip to Vinicunca Mountain
- Start: 04:30 am Travel by tourist bus (2 hours and a half approx.) to reach the District of Pitumarka where you will be served a rich and energetic buffet breakfast.
- Then the transportation will take you to the starting point: Qayrawiri (you also have the option to rent horses and negotiate with the villagers themselves).
- The hike will be between 2 to 3 hours, where we will appreciate beautiful landscapes full of streams, mountains, lagoons, snow-capped mountains, as well as flora and fauna. After this time we will arrive to our desired destination: Vinicunca (5,029 m.a.s.l.) or “Cerro de Colores” (Hill of Colors). We will have adequate time to take pictures and we will also be able to appreciate the Apu Ausangate, the most revered snow-capped mountain by the Incas.
- We will descend again to our restaurant where we will have a buffet lunch, finally we will return to Cusco, arriving at 06:30 pm. approximately.
- Transfer from the hotel to Cusco airport.
WHAT’S INCLUDED
- Pick up from Airport – Hotel – Airport.
- Tourist transportation.
- Ticket of entrance to the Mountain of 7 colors.
- Entrance ticket to the archaeological park of Machu Picchu.
- Train to and from Ollantaytambo.
- Bus up and down to Machu Picchu.
- Professional guide in Spanish or English.
- 02 Breakfast.
- 02 Lunch.
- First aid kit.
WHAT’S NOT INCLUDED
- Horse rental (in charge of the local people, to be paid at destination).
- Meals, snacks and drinks during the tour.
- Tips for service.
- Personal purchases (souvenirs).
- Any other service and/or attention not specified.
Notes
- The service provided is in shared mode with all the biosecurity measures (with more passengers in the group).
- The guide in Machupicchu will be in a small group.
- If you want a private service ask the operator which will have an extra cost.
- If you wish to purchase tickets to Huaynapicchu or Machupicchu mountain before your arrival, you must notify the tour operator three to four months in advance because they are in high demand and adding the cost of the tickets already mentioned.
- Service is subject to variation without prior notice, due to weather conditions (rains, floods, floods, etc.), strikes and / or demonstrations and any other event that does not allow the normal development of the itinerary, and does not apply refund.
- Any cancellation of the service for the reasons indicated above does not apply a refund.
- The itinerary may vary at the discretion of the operator, always to ensure the safety of the traveler and the best development of the service as a whole.
- If you decide to leave before the end of the service, there will be no refund.
- We recommend that you bring snacks, preferably light snacks (dried fruits, cookies and water).
- If you don’t attend the day of the service, it will be considered as “Performed” without place to Claims, Postponements or Refunds.
RESPONSIBILITY AND OBLIGATIONS
- Machu Picchu Tour Services S.A.C. is an agency that operates its tours directly and also hires the services of other operating companies according to the type of service requested by the client, to ensure the best possible service. These service providers are independent of the company and have been previously approved, the company has no direct control over them.
- The payment of the reservation of our tours implies acceptance of the terms and conditions detailed and covers our services and all participants in them.
- The company will provide the passenger with all tickets and/or booking confirmations through the passenger’s e-mail address provided in the booking form.
- The services provided through the company’s system are intangible, therefore if the passengers for any reason do not take the services on the scheduled date and time, they will be responsible for the total cost of these.
- Situations beyond our control that cause the operation of our tours to not develop normally due to strikes, protests, political movements, in case of declaration of a state of emergency, border closures, accidents, flight cancellations, weather conditions, or any other public act beyond the control of the company, which could not be foreseen, possible solutions will be suggested to try to operate the scheduled program, however customers accept and acknowledge that the company has no responsibility for the non-provision of the services offered. Likewise, in these cases, the value of the contracted service will not be refundable.
CANCELLATION, RESCHEDULING AND REFUND POLICIES
- The company is not responsible for cancellations made by the client 45 days or less before the start date of the contracted service, which will be penalized with 100% per passenger.
- Failure to appear on the day and at the time indicated for the provision of the contracted service has a penalty of 100%.
- If the client does not pay the total balance of the trip within the agreed time, there is no refund of 50% of the deposit paid for administrative expenses per passenger.
- For any cancellation, by the client, between 70 and 45 days before the start date of the contracted service will be penalized with 50% of the value of the program per passenger.
- For any cancellation, by the client, between 90 and 70 days before the start date of the contracted service, a penalty of US $ 25 will be applied for administrative expenses per passenger.
- For any rescheduling, by the client, 45 days or less before the start date of the contracted service, the request will be accepted as long as the client has no outstanding balances to pay, and there is no fare difference for the new rescheduling date.
- The clients accept that Machu Picchu Tour Services S.A.C. has no responsibility for the non-provision of the services offered in case of adverse weather conditions or natural disasters that cannot be foreseen. Likewise, it recognizes that there will be no responsibility in case of political movements, accidents, declaration of state of emergency, border closures, strikes or any other public act beyond the control of Machu Picchu Tour Services S.A.C. that could not be foreseen. In these cases, the value of the contracted service will not be refundable.
- Refunds will only be effective when the client requests it more than 90 days before the start date of the contracted service or when the company is unable to provide the contracted service, in the latter case, the company will not pay more than 100% of the amount paid by the client. Refunds will be provided in a period of no less than 30 working days and no more than 120 working days, discounting transaction costs, if any.
- In the event that the passenger does not decide to complete any of the contracted services, the difference will not be refundable.
