STARTING POINT
Pick up from your hotel at the coordinated time (if the hotel is near the main square of Cusco, otherwise we will coordinate a meeting point).
GUIDE’S LANGUAGE
ITINERARY
DAY 1: Cusco – Wiñaynayna.
- Early in the morning: Transfer from the hotel to the train station. Train ride 3 hours to Km 104.
- When we get off the train our guide will be waiting for us to start the hike visiting the ruins of Chachabamba.
- We continue the way through a small and refreshing waterfall to reach the ruins of Wiñaywayna and its impressive terraces, a sample of the skill of the Inca engineers.
- After lunch we restart the hike to Intipunku (“Sun Gate”), from where we will have the first panoramic and spectacular view of the citadel of Machu Picchu.
- We will take the bus to Aguas Calientes to spend the night at the hotel.
DAY 2: Machupicchu.
- In the early morning, after a delicious breakfast, we take a 30-minute bus ride to the Inca citadel of Machupicchu with our professional guide, who is able to advise and demonstrate the importance of the sanctuary.
- In the afternoon we return on foot to Machupicchu village (average one hour and a half), from where we will board the tourist train to Ollantaytambo.
- There our transfer will be waiting for us with a bus to take us to Cusco.
- The time of arrival will depend on the time we return.
- End of the service.
WHAT’S INCLUDED
- Train ticket to Machu Picchu round trip.
- Bus ticket, up and down (Machu Picchu Village).
- Entrance ticket to the Inca Trail and Machu Picchu.
- Bilingual guide service (Spanish / English).
- lodging.
- Personalized attention.
WHAT’S NOT INCLUDED
- Sleeping bag.
- Entrance to the thermal baths.
- Meals.
- If you wish to climb Huayna Picchu or Machu Picchu Mountain, you need to reserve your access maximum 1 month in advance. It is an additional activity – optional.
- Snacks and drinks during the tour.
- Gifts, souvenirs, shopping/personal expenses.
- Tips for service (optional, voluntary).
- Any other service and/or attention not specified.
NOTES
- Service does NOT apply for Easter Season. For those dates, rate increases by 10% vs. published rate.
- IMPORTANT: For this service it is MANDATORY to reserve 3 to 6 months in advance.
- Bring the necessary clothes for the trekking days; preferably shorts, light polo shirts and warm clothes, jacket or poncho for the rain, trekking shoes and sleeping bag.
- Small towel, bathing clothes (in case you want to go to the hot springs).
- Camera, camcorder, batteries.
- Hats to protect you from the sun, rain and cold.
- Sun block, insect repellent.
- Cookies, chocolates and candies.
- Mineral water and purifying tablets (Micropur).
- Small towel, bathing clothes (in case of going to the thermal baths).
- Original identity card / Passport.
- Optional: Walking sticks (covered with rubber).
RESPONSIBILITY AND OBLIGATIONS
- Machu Picchu Tour Services S.A.C. is an agency that operates its tours directly and also hires the services of other operating companies according to the type of service requested by the client, to ensure the best possible service. These service providers are independent of the company and have been previously approved, the company has no direct control over them.
- The payment of the reservation of our tours implies acceptance of the terms and conditions detailed and covers our services and all participants in them.
- The company will provide the passenger with all tickets and/or booking confirmations through the passenger’s e-mail address provided in the booking form.
- The services provided through the company’s system are intangible, therefore if the passengers for any reason do not take the services on the scheduled date and time, they will be responsible for the total cost of these.
- Situations beyond our control that cause the operation of our tours to not develop normally due to strikes, protests, political movements, in case of declaration of a state of emergency, border closures, accidents, flight cancellations, weather conditions, or any other public act beyond the control of the company, which could not be foreseen, possible solutions will be suggested to try to operate the scheduled program, however customers accept and acknowledge that the company has no responsibility for the non-provision of the services offered. Likewise, in these cases, the value of the contracted service will not be refundable.
CANCELLATION, RESCHEDULING AND REFUND POLICIES
- The company is not responsible for cancellations made by the client 45 days or less before the start date of the contracted service, which will be penalized with 100% per passenger.
- Failure to appear on the day and at the time indicated for the provision of the contracted service has a penalty of 100%.
- If the client does not pay the total balance of the trip within the agreed time, there is no refund of 50% of the deposit paid for administrative expenses per passenger.
- For any cancellation, by the client, between 70 and 45 days before the start date of the contracted service will be penalized with 50% of the value of the program per passenger.
- For any cancellation, by the client, between 90 and 70 days before the start date of the contracted service, a penalty of US $ 25 will be applied for administrative expenses per passenger.
- For any rescheduling, by the client, 45 days or less before the start date of the contracted service, the request will be accepted as long as the client has no outstanding balances to pay, and there is no fare difference for the new rescheduling date.
- The clients accept that Machu Picchu Tour Services S.A.C. has no responsibility for the non-provision of the services offered in case of adverse weather conditions or natural disasters that cannot be foreseen. Likewise, it recognizes that there will be no responsibility in case of political movements, accidents, declaration of state of emergency, border closures, strikes or any other public act beyond the control of Machu Picchu Tour Services S.A.C. that could not be foreseen. In these cases, the value of the contracted service will not be refundable.
- Refunds will only be effective when the client requests it more than 90 days before the start date of the contracted service or when the company is unable to provide the contracted service, in the latter case, the company will not pay more than 100% of the amount paid by the client. Refunds will be provided in a period of no less than 30 working days and no more than 120 working days, discounting transaction costs, if any.
- In the event that the passenger does not decide to complete any of the contracted services, the difference will not be refundable.
