STARTING POINT
Pick up from your hotel 7:30 am (if the hotel is near the main square of Cusco, otherwise we will coordinate a meeting point).
GUIDE’S LANGUAGE
ITINERARY
- Cusco – Chinchero – Urquillos – Cusco (08:00 – 14:00).
The pick up from the hotel starts from 07:30 hours, in the transport that will take us to the district of Chinchero, for this trip we will use the paved road from Cusco – Urubamba, for approximately 01 hour to reach the district of Chinchero, arrived at the starting point of the walk will be made the recommendations to begin the journey to the Poc Poc Waterfall that will last 01: 30 hours to reach the site, during the walk we will arrive at the viewpoint of Urquillos, where we will learn more about the history of this route, we continue the walk for 45 minutes to the waterfall to appreciate all the scenic and natural splendor that this site offers us.
We will know the role that had this Inca trail as we descend, the waterfall has a height of almost 80 meters, we will have an average of 30 minutes at the site, to admire and immortalize in photographs, we will continue towards Urquillos appreciating a beautiful forest of QUEUÑAS one of the typical trees of our region of Cusco, We will appreciate Eucalyptus and agricultural extensions of which we will learn a little more about the agriculture of this beautiful valley, we will arrive to the eucalyptus forest where we will have our picnic lunch, approximately 45 minutes, and then walk about 30 minutes and board our transportation to Cusco, arriving to the city at 16: 00 hours approximately.
WHAT’S INCLUDED
- Private transportation.
- Professional guide.
- Picnic Lunch.
- First aid kit.
- Oxygen.
- Briefing.
- Walking sticks, solar charger and rain coats.
WHAT’S NOT INCLUDED
Notes
- The service provided is in shared mode (with more passengers in the group).
- If you want a private service is from 4 passengers having an extra cost.
- If you wish to purchase the tickets to the tourist sites before your arrival, just let the tour operator know adding the cost of the tickets already mentioned.
- The tours and excursions carried out by this Operator have a low level of risk and difficulty and provide the necessary security.
- Any material loss or accident is under the responsibility of the client.
- Service is subject to variation without previous notice, due to weather conditions (rains, floods, floods, etc.), strikes and/or demonstrations and any other event that does not allow the normal development of the itinerary.
- Any cancellation of the service for the reasons indicated above does not apply a refund.
- The itinerary may vary at the discretion of the operator, always to ensure the safety of the traveler and the best development of the service as a whole.
- If you decide to leave before the end of the service, there will be no refund.
- We recommend that you bring snacks, preferably light snacks (dried fruits, cookies and water).
- If you do not attend the day of the service, it will be considered as “Performed” without place to Claims, Postponements or Refunds.
RESPONSIBILITY AND OBLIGATIONS
- Machu Picchu Tour Services S.A.C. is an agency that operates its tours directly and also hires the services of other operating companies according to the type of service requested by the client, to ensure the best possible service. These service providers are independent of the company and have been previously approved, the company has no direct control over them.
- The payment of the reservation of our tours implies acceptance of the terms and conditions detailed and covers our services and all participants in them.
- The company will provide the passenger with all tickets and/or booking confirmations through the passenger’s e-mail address provided in the booking form.
- The services provided through the company’s system are intangible, therefore if the passengers for any reason do not take the services on the scheduled date and time, they will be responsible for the total cost of these.
- Situations beyond our control that cause the operation of our tours to not develop normally due to strikes, protests, political movements, in case of declaration of a state of emergency, border closures, accidents, flight cancellations, weather conditions, or any other public act beyond the control of the company, which could not be foreseen, possible solutions will be suggested to try to operate the scheduled program, however customers accept and acknowledge that the company has no responsibility for the non-provision of the services offered. Likewise, in these cases, the value of the contracted service will not be refundable.
CANCELLATION, RESCHEDULING AND REFUND POLICIES
- The company is not responsible for cancellations made by the client 45 days or less before the start date of the contracted service, which will be penalized with 100% per passenger.
- Failure to appear on the day and at the time indicated for the provision of the contracted service has a penalty of 100%.
- If the client does not pay the total balance of the trip within the agreed time, there is no refund of 50% of the deposit paid for administrative expenses per passenger.
- For any cancellation, by the client, between 70 and 45 days before the start date of the contracted service will be penalized with 50% of the value of the program per passenger.
- For any cancellation, by the client, between 90 and 70 days before the start date of the contracted service, a penalty of US $ 25 will be applied for administrative expenses per passenger.
- For any rescheduling, by the client, 45 days or less before the start date of the contracted service, the request will be accepted as long as the client has no outstanding balances to pay, and there is no fare difference for the new rescheduling date.
- The clients accept that Machu Picchu Tour Services S.A.C. has no responsibility for the non-provision of the services offered in case of adverse weather conditions or natural disasters that cannot be foreseen. Likewise, it recognizes that there will be no responsibility in case of political movements, accidents, declaration of state of emergency, border closures, strikes or any other public act beyond the control of Machu Picchu Tour Services S.A.C. that could not be foreseen. In these cases, the value of the contracted service will not be refundable.
- Refunds will only be effective when the client requests it more than 90 days before the start date of the contracted service or when the company is unable to provide the contracted service, in the latter case, the company will not pay more than 100% of the amount paid by the client. Refunds will be provided in a period of no less than 30 working days and no more than 120 working days, discounting transaction costs, if any.
- In the event that the passenger does not decide to complete any of the contracted services, the difference will not be refundable.
